[On a multicoloured screen, the NCCD logo features a circle made of four stylised human bodies. Text: "Nationally Consistent Collection of Data on School Students with Disability." A white map of Australia contains the title 'Working with parents'. A marker appears in southern Victoria. On a stone wall, a large rusted metal letters read, "Oscar Romero". A brunette teacher is interviewed in an office. Text: "Miranda Montalti, Deputy Principal, Oscar Romero Catholic Primary School."] MIRANDA MONTALTI: As we were communicating the NCCD process and what it was all about with parents initially that was done through the newsletter and we've done that on several occasions where parents can find out information. And then generally when we have our personalised learning meetings, that's where a lot of the information is communicated because it can actually be quite overwhelming for parents, just even touching base with them, it doesn't always have to be a formal meeting just to see how they're going with their understanding as well. Because quite often parents can get quite overwhelmed and think, you know, there's something really wrong with my child. Well, they just need a little bit of support and if we make these adjustments then that's going to help them with their learning. [Miranda Montalti discusses a picture book with a student. He smiles and nods. She is interviewed.] MIRANDA MONTALTI: When we think about our parent community, and what we've done to engage them in the whole NCCD process, I think there are a few things that we need to still consider. On our personalised learning plans, that's just one example, parents know what goal students are working on and if they've achieved those and what the adjustments are, but at the moment, we're not really clearly stating to parents what the level of adjustment is. That's something that we really need to communicate a little bit better to parents as well. And doing that in a way that they don't feel as though their child has this big massive learning problem and they're not going to make any achievement. So, we have been discussing having perhaps some parent information sessions as well, where parents can come if they've got questions to ask, and just keeping those conversations going based on what the parent needs are, even in our newsletters, explaining that a little bit better. [Teachers work with young students.] MIRANDA MONTALTI: When it comes to understanding what disability is, I'm confident that our teachers and learning support officers understand that. But still with our parent community, I think that's something we really need to work on a little bit more because of the sensitive nature. When you're saying the word disability, that can have a negative connotation for a lot of parents. And I've experienced that as well where parents get quite worried and frightened that there's something wrong with their child and they don't have the capacity to learn. That's something that we're still working on with the parent community, getting them to understand that. [A dark-haired woman is interviewed in an office. Text: "Fran Drysdale, Principal, Oscar Romero Catholic Primary School."] FRAN DRYSDALE: Parents really need to trust us. I think takes it takes a while to happen. We've started that process, but the more of that we offer, the more they understand that we're there to help their children to do what's best for their child. I think you can make great progress for both the children and the families and helping them. [The NCCD logo appears onscreen. Text: "Nationally Consistent Collection of Data on School Students with Disability." Text: "Supported by the Australian Government. © 2019 Education Services Australia Ltd, unless otherwise indicated. Creative Commons BY 4.0, unless otherwise indicated." The logos for Creative Commons BY 4.0, Education Services Australia and Australian Government.]